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Get to know
our system

Are you looking for an efficient IT resources and processes management tool? Choose the largest Polish IT service management/service desk system. 1,200 Polish companies and offices have already put their trust in us.

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Functionalities
that make work pleasure

Computer and software configuration database

Automatic inventory of the registered workstations hardware and system configuration. With automatic configuration changes analysis and current parameters readout, administrators can be alerted on the irregularities discovered.

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Software legality management

Installed applications readout and hard disk drives content analysis enables precise identification of the installed software. Combined with purchased licenses inventory, it enables the system to perform an internal software legality audit. 

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Remote management and automation icon

Remote management and automation

With remote workstation connection by desktop takeover and LAN/WAN file transfer, the administrator can manage backups, as well as scripts and programs installation throughout the entire organization.

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Resource management

System zone enables central management of your resources. With a built-in wizard, you can create any resource type, describe it with the attributes required, and link it to any other object. The inventory taking process is supported by a dedicated mobile devices app.

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ServiceDesk

Incident managements, problem management, knowledge base management, and SLA management are the system components that allow you to organize the IT teamwork and implement the best ITIL practices. A modern, responsive web interface provides a simple way of registering and handling tickets.

 

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Communicator

Secure, efficient, and encrypted inter-organizational communication is made possible by a built-in messenger. Users can send text messages, make audio-video calls, share screens, and make conference calls.

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LAN network monitoring

Better security, with periodical LAN scanning with discovered devices analysis. SNMP provides information on printers and network devices. Network traffic and devices relationships are also analyzed in a form of a network map.

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Access Management

Handling requests that require decision-makers approval, e.g. granting access to IT systems (with GDPR procedures support), employee recruitment, or hardware purchases.

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Users monitoring

Employee activity information readout. Full overview of logins, applications launched, data copied, websites visited, as well as printout analysis. 

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Benefits

Bezpieczeństwo

Security

Protection against unauthorized illegal software installations. Personal data and information protection against leaks.

Oszczędność

Cost Efficiency

Excellent price-performance ratio. Making optimal use of the existing infrastructure, without overpaying for the unused capacity.

Jakość

Quality

IT resources planning and management business goals completion support.

Wzrost

Growth

Greater IT department efficiency and performance with automation and centralized management.

Elastyczność

Flexibility

Functionality can be matched to the specific customer's requirements.

Polski producent

Made in Poland

Designed and developed by experienced software architects, with Polish legal and organizational order in mind. Professional Polish language support.

Clients about us References

When choosing the central IT infrastructure management system, the decisive factors were many years of experience of the developer, the software functionality, and simple and convenient administration. Based on that, we can recommend ITManager system, as it significantly streamlined our work.

Piotr Stankiewicz, Chief of IT Department at Konsalnet Holding S.A.

The deployment allowed for significant time savings. With services and processes standardization, we can leverage more good practices for infrastructure management in the future. It is also worth stressing that ITManager developer actively expands the system based on the customers' needs, including ours.

Miłosz Jastrząb, the head of Bielsko-Biała City Hall IT Department.

ITManager system, when deployed, is an efficient and simple to administer solution to centrally manage the IT infrastructure. We have also had positive experience with the technical support services and administrators maintenance and update help provided.

Andrzej Kaczmarek, Chief of IT Department, Personal Data Protection Office

They trusted us

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Urząd Ochrony Danych Osobowych
Port Lotniczy Olsztyn
Trias
Szpital Czerniakowski
Starostwo powiatowe Piotrkow Trybunalski
Starostwo powiatowe Oława
Rybnik
Rwik
Mpec Krakow
Grupa Transportowa
Galmet
Famed
Euro Diagnostic
CB
Weco Travel Sp. z o.o.
ULMA Construction Polska S.A.

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