Get to know
our system
Are you looking for an efficient IT resources and processes management tool? Choose the largest Polish IT service management/service desk system. 1,200 Polish companies and offices have already put their trust in us.
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Functionalities
that make work pleasure
Computer and software configuration database
Automatic inventory of the registered workstations hardware and system configuration. With automatic configuration changes analysis and current parameters readout, administrators can be alerted on the irregularities discovered.
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Software legality management
Installed applications readout and hard disk drives content analysis enables precise identification of the installed software. Combined with purchased licenses inventory, it enables the system to perform an internal software legality audit.
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Remote management and automation
With remote workstation connection by desktop takeover and LAN/WAN file transfer, the administrator can manage backups, as well as scripts and programs installation throughout the entire organization.
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Resource management
System zone enables central management of your resources. With a built-in wizard, you can create any resource type, describe it with the attributes required, and link it to any other object. The inventory taking process is supported by a dedicated mobile devices app.
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ServiceDesk
Incident managements, problem management, knowledge base management, and SLA management are the system components that allow you to organize the IT teamwork and implement the best ITIL practices. A modern, responsive web interface provides a simple way of registering and handling tickets.
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Communicator
Secure, efficient, and encrypted inter-organizational communication is made possible by a built-in messenger. Users can send text messages, make audio-video calls, share screens, and make conference calls.
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LAN network monitoring
Better security, with periodical LAN scanning with discovered devices analysis. SNMP provides information on printers and network devices. Network traffic and devices relationships are also analyzed in a form of a network map.
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Access Management
Handling requests that require decision-makers approval, e.g. granting access to IT systems (with GDPR procedures support), employee recruitment, or hardware purchases.
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Users monitoring
Employee activity information readout. Full overview of logins, applications launched, data copied, websites visited, as well as printout analysis.
Czytaj więcejBenefits
Security
Protection against unauthorized illegal software installations. Personal data and information protection against leaks.
Cost Efficiency
Excellent price-performance ratio. Making optimal use of the existing infrastructure, without overpaying for the unused capacity.
Quality
IT resources planning and management business goals completion support.
Growth
Greater IT department efficiency and performance with automation and centralized management.
Flexibility
Functionality can be matched to the specific customer's requirements.
Made in Poland
Designed and developed by experienced software architects, with Polish legal and organizational order in mind. Professional Polish language support.
Clients about us References
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