functionality

Management of resources
Analysis of hardware configuration and resource management. Creating relations between objects

Management of software legality
Software inventory and automatic settlement of licenses for installed applications.

HelpDesk
ITIL-compliant user support line. Incident management, knowledge base. SLA analysis.

Remote Access
Remote user support such as desktop acquisition, file transfer and application installation

LAN network monitoring
Active scanning of network devices. SNMP protocol support, equipment and service status alerting

Monitoring
Analysis of visited web pages, actual utilization of installed applications and usage of the printing devices

Integration with Active Directory
Automatic synchronization of information within user accounts organisational units